I want you to be exquisitely happy with your pillow.  You may exchange until you have exactly what you want. Sorry, no refunds. Swatches available. Sales tax of 8.25% will be charged to New York state residents.  I use priority mail service through the post office.  If you would like some other method of shipping, just ask. Orders will be shipped out within 48 hours. If you have a question or would like a variation on a design or palette, please call me at 518-392-6323 or email melissa@sarrisquilts.com